Assume you are a manager for a prestigious hotel chain in your area. Over the past five years, you have noticed a steady change in the type of customers you have seen book rooms at your hotel and you have also seen a change in the number of customers staying at your hotel. You may choose the direction you feel your company has taken (positive or negative) for this project.
Do BOTH items 1 and 2:
It is recommended that you research current hotel chains to determine the methods they have used and what is/is not working for these companies today.
The requirements below must be met for your paper to be accepted and graded: