watch video firsthttps://www.youtube.com/watch?v=CJAJYuloQ8cthen:Melissa Mead Video:1. Discuss at two communication principles and two communication blockers that were breeched by the physicians and nurses caring for William that may have hindered the healthcare team from obtaining William and Melissa’s story.2. Select three (3) of the role elements listed and discuss how the nurses caring for William could have used the elements to enhance Williams care and change the outcome.3. Define critical thinking. What elements of critical thinking could have been applied by the nurses caring for William to change the outcome of this case.